It is best to answer them connecting the previous e-mails you received from their website.

It is best to answer them connecting the previous e-mails you received from their website.

gordon nilsson says

hi sara yes i have inked that see just what occurs gordon

We don’t understand what to accomplish. After reading the reviews whenever everyone else got their e-mail / re re payments, we emailed them asking where my payment / e-mail had been. I’d responded in their mind utilizing a message thread from final 12 months where they confirmed they’d received my claim, my modification of bank / target etc so that they could see every detail. No reply was had by me. We delivered another brand new e-mail 10 times later on asking for a few types of acknowledgement – nevertheless absolutely absolutely nothing! It’s been 3 months now. We can’t phone them and they’re perhaps not replying. I don’t actually want to bombard these with just one more e-mail but I would like to know where my cash is! Any advice on the things I may do?

Sara (Financial Obligation Camel) says

They usually have said they’ll try a payment that is second asap, positively ahead of the end of July.

It is understood by me’s irritating you have actuallyn’t had an answer. I am aware these are typically working through the email messages they are delivered.

I really hope therefore! I suppose I’m concerned that along with their not enough interaction now, if when i somehow get missed down a second payment operate too I’ve got no hope of seeing hardly any money and won’t be able to perform anything title loans NH about this. Will have to keep every thing crossed 🙂

Chantal Smith says

Hi, I’ve got the problem that is same problem with Wonga. You can’t call anybody and I also email them to get no reaction. I do believe that we’re just likely to need to ignore it, unless anyone pops up with much better tips. I’ve stopped emailing the Wonga Administrators for the present time.

They are even even worse compared to the Wonga administrators

Chantal Smith says

In what manner? I’m hearing nothing that you are from them the same? And if i really do it is like we can’t find your claim, are you experiencing any guide figures from Wonga etc.

D Anderson says

Hi i’ve been the exact same e-mails backwards and forwards inc all of the re payment details etc plus the only response we have actually now has is they can’t find my claim Yet we got a emailing confirming repayment nevertheless the incorrect acc

No heard nothing right back

Just starting to think I won’t ever actually see this cash now

gordon nilsson says

hi D Anderson have always been exact exact same issue that i had no claim to make although they gave me a customer claim number and sent me emails last year and on 20th may told me that will be get some money still waiting as you back and forward also say

D Anderson says

They apologise for not updating my bank details last year etc and will make payment within the next 2weeks as oppose to the next 2months due to these mistakes so I have had a response today advising

They will have verified my dividend re payment has bounced straight right back through the old account

Guessing these are typically waiting to guarantee they get most of the payments that are incorrect additionally

Or even currently i will suggest this as I experienced all of this to my final e-mail We sent

Email date and ref if they confined they’d changed bank details

E-mail ref from dividend payment e-mail

Consumer quantity regarding the dividend e-mail

Name target current email address when using the loan initially

Currant bank details email include and postal target

Hope this can help and hope you all have an answer quickly

That’s very good news! There’s hope i am going to get an answer soon then – thanks for sharing.

D Anderson says

Fingertips crossed Nicki, inform me whenever a response is got by you

Finally got an answer yesterday! The‘it that is usualn’t procedure, deliver us your proper bank details and we’ll make re re payment within 2 months’ response. Fingertips crossed they are doing also it’s at some point!

I simply received a message (after delivering 4 for them during the last couple weeks) saying they are going to resend with in 2 months. I am hoping its much sooner, that appears like a very long time.

hi all had e-mail saying second effort being made cash must be in within seven days

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